From 15 minutes to under 1 minute
How GPSnVision reduced customer activation time from 15 minutes to under 1 minute using Praxsuite Automations
Industry
GPS Tracking & Fleet Management
Company Size
Technology company serving clients across Latin America
Context of the Client
GPSnVision is a technology company that provides GPS tracking and fleet management solutions across Latin America. Their platform connects vehicles, IoT devices, and clients through advanced tracking systems, helping businesses monitor operations in real time. Before implementing Praxsuite, GPSnVision relied on a custom RPA (Robotic Process Automation) system to onboard new customers after each Stripe payment. The process was slow, complex, and costly to maintain — taking up to 15 minutes per activation and requiring developer intervention for every update. Additionally, GPSnVision used spreadsheets as their main database for tracking GPS devices and customer information, limiting scalability and data reliability.
"We used to wait 15 minutes and pay for every RPA change. Now everything runs automatically in under 60 seconds."
— Technical Lead, GPSnVision
Challenges and Pain Points
GPSnVision faced several key operational and technical limitations:
Slow activations
Each new customer took around 15 minutes to be activated after payment confirmation
Costly RPA updates
Every new automation rule or change required external developer support, increasing maintenance costs
Data fragmentation
Critical operational data lived in multiple Excel sheets, causing sync errors and manual reconciliation
Lack of scalability
Connecting multiple GPS platforms required repetitive manual logic that slowed growth
These bottlenecks directly affected customer experience, time-to-value, and operational efficiency.
Previous Approach
GPSnVision's earlier setup used:
- ✗A traditional RPA system that listened for Stripe events and executed step-by-step activations
- ✗Spreadsheets as makeshift databases to track GPS devices, credentials, and platform configurations
- ✗Manual triggers for updates and error corrections, requiring constant supervision
As the company expanded and integrated with more GPS providers, maintaining this infrastructure became both expensive and inefficient. Each small change in the flow required new code or an external consultant, limiting agility.
The Praxsuite Solution
GPSnVision migrated its automation and data management stack into Praxsuite, leveraging its Automation Engine and Data Tables to build a no-code, fully integrated solution.
Complete automation control: From payment to activation across 6 integrated platforms
Integrated Platforms
Praxsuite orchestrates seamless communication across all critical systems:
Payment processing and customer billing
GPS tracking platform integration
Fleet management and telematics
GPS tracking and monitoring
Customer communications and notifications
Automated email delivery system
Phase 1: Payment-Triggered Activation
Using Praxsuite Automations, the new workflow was designed to trigger instantly when a Stripe payment is received. The automation communicates simultaneously with four different GPS tracking platforms and internal APIs, performing all customer activations in under one minute.
"We used to wait 15 minutes and pay for every RPA change. Now everything runs automatically in under 60 seconds."
— Technical Lead, GPSnVision
Phase 2: Data Consolidation
The old spreadsheet-based system was replaced with the Praxsuite Data Engine, which manages all GPS devices, client accounts, and connection statuses in real time.
- Teams can now filter, edit, and visualize operational data directly from a web interface
- No Excel files or external scripts required
- Real-time synchronization across all GPS platforms
Results and Impact
In just weeks, GPSnVision achieved massive improvements in speed, scalability, and cost reduction:
| Metric | Before Praxsuite | After Praxsuite | Improvement |
|---|---|---|---|
| Customer activation time | 15 min | <1 min | 93% reduction |
| RPA maintenance cost | High (developer-dependent) | 0 (no-code) | 100% elimination |
| Data management | Excel spreadsheets | Praxsuite Data Engine | Centralized |
| Platform integrations | 1-2 manual | 4 automated and synced | 4x capacity |
This transformation gave GPSnVision real-time visibility, instant customer onboarding, and independence from external development teams. The team now iterates and improves processes in minutes instead of weeks — using only Praxsuite's visual automation blocks.
"Praxsuite gave us full control of our operations. We no longer rely on code or third parties to evolve."
CEO, GPSnVision
GPSnVision
Key Takeaway
With Praxsuite, GPSnVision turned a costly, code-dependent RPA system into a fast, flexible, and fully automated activation process. They now manage all operations, devices, and automations in one place — achieving better performance at a fraction of the cost.
"From 15 minutes and manual RPAs to instant, no-code automation - that's our Praxsuite story."
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